Please, contact us for more information about the copper finishings.
Also, it's possible to manufacture special orders with custom specifications trough our dedicated page > Custom Projects link
Amoretti Brothers is proud to offer our customers FREE Shipping in the continental USA and Mexico on every purchase.
For rates to Hawaii, Alaska, and other countries, please see international shipping below.
What to expect when purchasing from Amoretti Brothers:
All Amoretti Brothers shipments are packaged extremely carefully inside heavy-duty custom made crates or carton boxes.
Amoretti Brothers products are of the highest quality and extremely resilient against damage. In the unlikely event that you receive a damaged product, we will promptly replace it and pay all associated costs.
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For U.S. and Mexican customers: You may return your order within 15 days of delivery for a full refund if the return is a result of our error (you received an incorrect or defective item).
If the product arrives damaged please notify us within 24h of receipt of the goods with a couple of photos showing the problem.
At the moment all sales are finals outside the U.S. and Mexico.
PLEASE NOTE: All our products are carefully handmade with hours of work to offer the best quality possible. Due to the nature of our works, each product is unique and slight difference or defects should be considered of great value as expression and result of an artisan work.
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1 YEAR LIMITED WARRANTY
Amoretti Brothers warrants all of its lighting fixtures against defects in materials and workmanship for one (1) year from the date of purchase. The original dated sales receipt from an authorized dealer is required for any warranty claims. Amoretti Brothers will, at its option, repair, replace or refund the purchase price to the consumer. All costs of installation and removal of the fixture is the responsibility of the consumer. This warranty does not cover fixtures becoming defective due to misuse, accidental damage or improper handling and/or installation and specifically excludes liability for direct, incidental or consequential damages.
Scratches and stains that can occur under normal use over a period of time will not be covered under this warranty. This warranty does not cover; shipping cost, labor cost and/or damage incurred in installation, repair, or replacement, as well as any other kind of loss or damage. Warranty excludes all commercial and business usage.
Warranty Claims for all Amoretti Brothers Products may be submitted:
1) Via email to: firstname.lastname@example.org
2) By calling our offices
For all forms of submittal, please provide the following information:
1) Provide the name/description of the product for which you are submitting a claim.
2) Thoroughly explain the defect or problem. The more details you provide, the better we can assist you.
3) Provide your proof of purchase, e.g., where Company product was purchased, date of purchase, order number(s), etc.
4) Your name, address, phone number and email address.
Once you have submitted your claim, you will be contacted within 3-5 business days.