FAQ Custom Orders

Can I place a custom order?
Yes, we take custom orders for kitchen hoods, sinks, tubs, lighting and furniture.

What is the lead time for custom orders?
At Amoretti Brothers, we understand that accurate lead times are essential for your projects and for your clients. While we pride ourselves on efficiency, we never compromise on the exceptional quality of our handcrafted products. Our standard lead times for custom orders are:
Kitchen Hoods: 8–12 weeks
Sinks: 4–6 weeks
Tubs: 6–10 weeks
Lighting: 9–12 weeks
Tables & Furniture (decorative panels included): 8–12 weeks
Please note that lead times may vary during peak periods or holidays. We are always happy to accommodate rush orders whenever possible—simply let us know your requirements. Current lead times will be confirmed prior to placing each order, and we encourage you to share any special project needs so we can plan accordingly.

What can I expect when placing a custom order?
During the purchasing/production process, you can expect constant communication in every step of the way. You will be provided with:

1. A CAD drawing / tech sheet for your approval.
2. 3 sets of photo shoots during the production process and before shipping so you can follow the creation of your product. After each photo set, we will always require your approval to continue. We do not ship until having received your final green light.
3. A crate in which the product will be securely shipped
4. A shipping tracking number for you to follow delivery.
5. A warranty. We offer 5 years warranty on any products we make and a 1 year warranty on the ventilation systems made by our partners (they offer their own warranty that comes with their products). When you receive your order, please make sure it is in good condition BEFORE installing. If there is any problem or manufacturing defect, let us know as soon as possible. The warranty will not cover a damaged product once installed, or a product that has been wrongly manipulated.

How to place an order: Please, email us at office@amorettibrothers.com and we will guide you and create your order, or use the form below




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