Every Amoretti Brothers piece is packed by hand and shipped with tracking and insurance. This page is a summary. The full rules are in section 6 of our Terms and Conditions.
Shipping for custom pieces is quoted in writing with each order, based on size, weight and destination, and confirmed before production. Free shipping applies only where stated on a specific product or sales channel.
Estimated production and delivery times are shown on each product page and confirmed in the quote or order confirmation. These dates are estimates. After shipping, most international deliveries take 6–12 business days, depending on destination and customs clearance.
Large pieces ship in a custom wooden crate. Smaller pieces ship in heavy-duty cartons. Every shipment is packed to protect handcrafted metal in transit.
Once your order ships, we email you a tracking number so you can follow the delivery from pickup to arrival.
We ship worldwide. For international orders a valid phone number is required. A member of our team contacts you within 24 hours to confirm your shipping and billing details, and your card is not charged until the order is confirmed.
Inspect your piece within 48 hours of delivery and before installation. If the crate or box shows visible damage, note it on the carrier's delivery receipt before signing, photograph the packaging and the piece, and email office@amorettibrothers.com within 48 hours. The full procedure is in section 8 of our Terms and Conditions.
