Product Warranty

5-Year Limited Structural Warranty

Every Amoretti Brothers piece is handcrafted to order by our artisans in Mexico. This limited warranty covers the structure of each piece: the metal body, welds, joints and watertightness. Patinas, finishes and surface appearance are not covered.

Coverage by product

  • Range hoods: 5 years from delivery. Body, welds, joints and mounting structure.
  • Sinks and bathtubs: 5 years from delivery. Leaks, cracks or failed welds and joints in the metal body.
  • Tables and furniture: 5 years from delivery. Frame, welds and joints.
  • Cookware: 5 years from delivery. Manufacturing defects in the vessel and handles. Re-tinning is normal periodic maintenance and is not covered.
  • Lighting: 5 years from delivery on the handcrafted metal body; 1 year on electrical components (sockets, wiring, drivers).
  • Ventilation inserts: covered by the manufacturer's warranty. We will assist you with any claim.

Who is covered

This limited warranty is given to the original owner: the first person or business that buys the piece for its own use, including when the order is placed through a designer, architect, builder or dealer. It is not transferable to later owners and, for installed pieces, applies only in the original installation. Proof of purchase (invoice or order number) is required.

Commercial projects

For hospitality, restaurant and other commercial installations, the structural warranty is 2 years from delivery, under the same terms.

Our remedy

If a covered defect appears, we will repair or replace the piece, at our choice. This is the only remedy under this warranty and it does not include a cash refund. We first assess every claim from photos or video and, where possible, arrange a repair on site. If a piece must come back to our atelier, the client pays for shipping it to us; Amoretti Brothers pays for shipping the repaired or replacement piece within the continental United States. Removal, reinstallation and labor are not covered.

What is not covered

  • Patinas, finishes, lacquers and coatings, and any change in color or surface over time
  • Natural variation in color, texture and hammer marks
  • Visible joints on oversized pieces
  • Scratches, dents, stains, hard water deposits and normal wear
  • Damage from installation, misuse, accidents, abrasive cleaners or improper care
  • Any piece altered, repaired or refinished after delivery by anyone other than Amoretti Brothers
  • Labor, installation, removal or reinstallation costs, and any indirect or consequential loss

Copper and brass are living materials. Patina evolves with use, humidity and cleaning, and can be maintained or restored following our Product Care guide.

How to claim

Email office@amorettibrothers.com with your order number, photos and a description of the issue. We reply within 3–5 business days and may ask to inspect the piece before deciding on repair or replacement.

Transit damage is handled separately: inspect your piece on delivery, before installation, and report any damage within 48 hours.

Legal terms

This warranty gives you specific legal rights; you may also have other rights that vary by state or country. To the extent permitted by applicable law, any implied warranties are limited in duration to the duration of this written warranty. Some jurisdictions do not allow limitations on implied warranties or the exclusion of incidental or consequential damages, so the above limitations may not apply to you.

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