Every Amoretti Brothers piece is handcrafted to order by our artisans in Mexico. This limited warranty covers the structure of each piece: the metal body, welds, joints and watertightness. Patinas, finishes and surface appearance are not covered.
This limited warranty is given to the original owner: the first person or business that buys the piece for its own use, including when the order is placed through a designer, architect, builder or dealer. It is not transferable to later owners and, for installed pieces, applies only in the original installation. Proof of purchase (invoice or order number) is required.
For hospitality, restaurant and other commercial installations, the structural warranty is 2 years from delivery, under the same terms.
If a covered defect appears, we will repair or replace the piece, at our choice. This is the only remedy under this warranty and it does not include a cash refund. We first assess every claim from photos or video and, where possible, arrange a repair on site. If a piece must come back to our atelier, the client pays for shipping it to us; Amoretti Brothers pays for shipping the repaired or replacement piece within the continental United States. Removal, reinstallation and labor are not covered.
Copper and brass are living materials. Patina evolves with use, humidity and cleaning, and can be maintained or restored following our Product Care guide.
Email office@amorettibrothers.com with your order number, photos and a description of the issue. We reply within 3–5 business days and may ask to inspect the piece before deciding on repair or replacement.
Transit damage is handled separately: inspect your piece on delivery, before installation, and report any damage within 48 hours.
This warranty gives you specific legal rights; you may also have other rights that vary by state or country. To the extent permitted by applicable law, any implied warranties are limited in duration to the duration of this written warranty. Some jurisdictions do not allow limitations on implied warranties or the exclusion of incidental or consequential damages, so the above limitations may not apply to you.